| Module
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Contents
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Strategic Management (5 ECTS credits)
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| Human Resource Management (5 ECTS credits) |
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Marketing and Commercial Management (5 ECTS credits)
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Financial management (10 ECTS credits) |
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Operational Management and Informational Systems (5 ECTS credits) |
Operational Control.
Operational contracts.
Purchasing Management.
Management of new hotel opening.
Restaurant unit management.
Sectorial case study.
Informational Systems and TIC's.
Mainframe Hotel Management Systems.
CRM (Customer Relationship Management).
SCM. Purchasing portals in the hotel sector.
Management and distribution through the Internet.
Online case study.
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Project and Practicum
(30 ECTS credits)
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The project comprises 15 ECTS credits and is assessed by a tribunal. It consists of a business plan and the implemetation of a management system. It's compulsory.
The practicum comprises 15 ECTS credits and is assessed by means of an internship report. The aim is for participants to adapt individually and complement their professional profiles in the best way possible in accordance with their previous experience and career guidance that they require. It's compulsory.
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| Total programme credits
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60 ECTS credits
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